FAQ

What materials do you print with?

We currently print using high-quality PLA filament. Additional materials will be available in the future.


Can you create custom designs?

Yes! We can help turn your idea into a custom 3D printed product or prototype. Contact us for a free quote.


What file formats do you accept?

We accept STL, STEP, OBJ, 3MF, and most common CAD file formats.


How long does production take?

Most orders are completed within 1–5 business days, depending on the size and complexity of the project.


Do you ship across the UK?

Yes. We ship throughout the United Kingdom using reliable tracked delivery services.


How do I get a quote?

Simply contact us using our contact form or email info@voxelix.co.uk with your idea or 3D file. We'll provide a free, no-obligation quote.


What if my item arrives damaged?

Please contact us as soon as possible with photos of the item and packaging. We'll work with you to resolve the issue quickly.


Still have a question?

If you can't find the answer you're looking for, feel free to contact us. We're always happy to help.